The Client Booking & Care Kit

Everything you say to owners, from the first booking to the collection photo. Ready-to-adapt policies, forms and message templates that cut no-shows and keep owners coming back.

What's inside

• Booking, deposit, late-arrival and no-show policy templates
• New-client intake and grooming consent form templates
• Confirmation, reminder and rebooking message templates
• Collection script and a groom report-card template
• Complaint and difficult-conversation playbook

Format: digital PDF. Your download link arrives by email and on your order status page right after purchase. Licensed for one business — print and share it with your own grooming team.